1、Wheres the trust?,第一页，共四十四页。,8 mao could cure a disease which requires 100,000 yuan?,第二页，共四十四页。,A 6-day-old baby,Congenital glant colon 先天性巨结肠,第三页，共四十四页。,Received the radical macrosigmoid operation 巨结肠根治术,第四页，共四十四页。,A 15-month-old boy:Hand-foot-and-mouth disease.Seriously ill in ICU.His parents:doub
2、ted about the doctors recorded the whole course of diagnosis and treatment.,第五页，共四十四页。,第六页，共四十四页。,reason,What makes such a terrible misunderstanding between doctors and patients?,第七页，共四十四页。,Doctors or patients,Who is chiefly responsible for this problem?,第八页，共四十四页。,Oath and Promise,What cant we forg
3、et?,第九页，共四十四页。,What do we care about?,Your pain and sadness,第十页，共四十四页。,Which would we chose,Benefits or morals?,第十一页，共四十四页。,How to eliminate distrust?,第十二页，共四十四页。,How to live in harmonious?,第十三页，共四十四页。,What should patients do?,What should I do?,第十四页，共四十四页。,intention,Harmonious Relationship,第十五页，共四十四
4、页。,I am sick,please help me!,第十六页，共四十四页。,For the Patient.,Sharing Your Point of View With Your Doctor,Choosing a Relationship Style,Learning the Information,Actively Cooperate with Your Doctor,Understand and Respect Your Doctors Work,第十七页，共四十四页。,Sharing Your Point of View With Your Doctor,第十八页，共四十四页
5、。,Being honest about your viewpoint.Let your doctor know what are you thinking about.Heed reasonable warnings suggested by your doctor.When requesting a especial treatment,a friendly and firm request is likely to work best.,第十九页，共四十四页。,Choosing a Relationship Style,第二十页，共四十四页。,Different styles,The t
6、raditional doctor-patient relationship,the doctor leads and the patient follows,Partnership,where both doctor and patient contribute to the decision-making process,Some patients prefer to make decisions and use a doctor primarily as a consultant.,None of these relationship styles is right or wrong.,
7、Let your doctor know which style you prefer.,第二十一页，共四十四页。,Learning the Information,第二十二页，共四十四页。,You can get the information of your disease from websites,hotlines and community organizations Ask your doctor specific questions during your visit.Self-learning should not be a substitute.,第二十三页，共四十四页。,A
8、ctively Cooperate with Your Doctor,第二十四页，共四十四页。,Cooperate with your doctors diagnosis and treatment,trust your dotor,tell him/her your true medical history,symptoms and your condition.Actively tell your doctor how you feel in the process of the treatment.,第二十五页，共四十四页。,Understand and Respect Your Doc
9、tors Work,第二十六页，共四十四页。,Understand and respect your doctors work,personality and power,do your best to establish harmonious patient-doctor relationship.Never do these barbarous actions,e.g.despise your doctor,extort medicine,enforce special examination and treatment,abuse your doctor in the foulest l
10、anguages,menace your doctor and assault your doctor,第二十七页，共四十四页。,For the Doctor.,第二十八页，共四十四页。,Effective Doctor Patient Communication,gathering data,establishing a therapeutic rapport educating the patient,第二十九页，共四十四页。,第三十页，共四十四页。,第三十一页，共四十四页。,Supporting Your Patients Interests,第三十二页，共四十四页。,Supportin
11、g Your Patients Interests,Support patient interest in monitoring and treatmentPatients will often be willing to follow a doctors best-supported recommendations,第三十三页，共四十四页。,Being Flexible With Your Responses,第三十四页，共四十四页。,Being Flexible With Your Responses,The expectation that patients will passively
12、 follow orders simply wont work with everyone,certainly not when doctors have no hard answers for many questions.To cope effectively,doctors must learn how each person wants to be treated.,第三十五页，共四十四页。,Describing Both Sides of the Issues,第三十六页，共四十四页。,Describing Both Sides of the Issues,Be prepared t
13、o describe both sides of the medical issues that confront patients,and do not feel insulted if the patient chooses a different option than you recommend.Today,many people take a strong role in the decision-making process.Doctors should help persuade patients to do what makes sense.,第三十七页，共四十四页。,Resp
14、onding Medically,第三十八页，共四十四页。,Not Pushing Your Patient,Dont push patients to begin treatment before s/he is ready to commit.,第三十九页，共四十四页。,IF YOU ARE A DOCTOR,Every body,personality and condition is very unique and must be treated as such.A very thorough history and exam is necessary.,第四十页，共四十四页。,Nice Doctors Better DoctorsNice Doctors Better Doctors,第四十一页，共四十四页。,Common Goal,第四十二页，共四十四页。,Thank You,第四十三页，共四十四页。,内容总结,Wheres the trust。A 6-day-old baby。A 15-month-old boy:。Hand-foot-and-mouth。You,第四十四页，共四十四页。,
