1、real-time feedback vs.performance review global report randstad workmonitor Q1 2019.|contents.real-tome feedback vs.performance review 3 mobility index 19 actual job change 30 job change appetite 34 job satisfaction 37 about the randstad workmonitor 40 contact information 43 Randstad Workmonitor Q1
2、March 2019 2|46%state that within their company,they make use of real-time feedback*.Randstad Workmonitor Q1 March 2019 3 Global Sweden Canada Portugal US Singapore Czech Republic Hong Kong Brazil Argentina Poland Chile Mexico Malaysia Turkey China India 46%84%83%75%73%60%57%56%42%44%47%48%49%51%52%
3、53%53%Norway Luxembourg New Zealand Germany Japan Greece Belgium Italy The Netherlands Denmark Spain Switzerland Hungary UK Australia Romania France Austria 41%40%40%40%40%38%38%38%27%30%33%33%34%34%36%36%37%26%*This is where you use a system,like a mobile app,an email notification,etc.to try to get
4、 more feedback right after an event,presentation,or meeting.|72%say that within their company,employees are given a performance rating.Randstad Workmonitor Q1 March 2019 4 Global Czech Republic Switzerland Canada US Portugal Turkey Belgium Brazil Japan Hong Kong Singapore India Greece Malaysia The N
5、etherlands China 72%96%93%89%89%88%87%86%72%73%75%77%79%81%81%82%83%Luxembourg Norway UK New Zealand Romania Italy France Hungary Australia Austria Sweden Argentina Poland Denmark Chile Mexico Germany Spain 72%71%69%69%66%65%63%63%53%53%54%54%55%58%58%62%62%51%|72%state that they are able to and fee
6、l comfortable to provide feedback to their manager(as well as get feedback).Randstad Workmonitor Q1 March 2019 5 Global Portugal Brazil Switzerland Poland Norway Australia Canada New Zealand Chile Denmark Turkey Malaysia US Mexico China India 72%90%88%81%81%80%80%78%72%72%73%74%76%76%76%77%77%UK Spa
7、in Italy Germany Czech Republic Belgium Hong Kong Greece Austria Luxembourg Hungary Romania France The Netherlands Argentina Sweden Singapore Japan 72%72%72%71%70%69%68%68%59%60%62%62%62%65%65%66%67%41%|ways of how feedback is given.Randstad Workmonitor Q1 March 2019 6 Global Switzerland UK Canada A
8、ustralia Singapore Mexico New Zealand Poland Hong Kong US Norway India Sweden Malaysia China Turkey 14%8%15%12%14%16%16%14%10%11%16%20%32%13%20%29%14%55%61%60%62%64%55%49%60%69%60%60%58%35%72%56%48%60%11%12%7%8%6%12%20%10%6%15%9%8%22%6%15%16%21%1%1%1%0%1%2%1%2%0%1%2%1%1%1%1%0%1%19%18%18%17%16%15%15%
9、15%14%14%13%13%11%9%8%7%5%via an online survey face to face in writing on paper other employees are not asked for feedback|ways of how feedback is given.Randstad Workmonitor Q1 March 2019 7 The Netherlands Japan Spain Czechia Greece Germany France Romania Belgium Brazil Hungary Portugal Argentina Au
10、stria Luxembourg Chile Denmark Italy 11%10%15%9%11%8%7%8%7%25%9%19%11%10%7%18%20%13%65%39%41%52%47%57%59%51%59%39%56%45%55%59%64%50%55%39%4%12%11%9%16%9%7%13%7%12%12%14%11%10%9%11%6%10%1%1%1%2%0%1%1%2%2%1%2%2%2%1%0%1%0%1%19%39%32%28%26%26%26%25%25%23%22%21%21%21%21%20%19%37%via an online survey face
11、 to face in writing on paper other employees are not asked for feedback|45%say that their employer organizes training on how to give and receive feedback .Randstad Workmonitor Q1 March 2019 8 Global Norway France UK US Poland Singapore Canada Argentina Hong Kong Chile Brazil Mexico Turkey Malaysia C
12、hina India 45%78%75%69%67%65%60%57%42%42%44%44%45%45%46%49%54%Portugal New Zealand Japan Italy Hungary Denmark Belgium Austria Sweden Spain Czech Republic Luxembourg Switzerland Australia The Netherlands Germany Romania Greece 40%40%39%39%38%38%37%37%32%32%32%32%33%33%34%35%36%27%|66%say it is encou
13、raged for colleagues to give feedback to one another at any time.Randstad Workmonitor Q1 March 2019 9 Global Romania Norway Denmark Canada New Zealand Poland The Netherlands Sweden Singapore Hong Kong US Mexico Turkey Malaysia China India 66%85%84%84%77%76%75%74%67%68%71%71%71%72%72%73%73%UK Austria
14、 Germany Italy Greece Spain Czech Republic Belgium Hungary Luxembourg Switzerland France Brazil Chile Portugal Australia Argentina Japan 67%65%65%64%63%62%61%60%47%54%55%55%55%56%58%60%60%37%|giving and receiving feedback is considered a good thing.Randstad Workmonitor Q1 March 2019 10 Global Sweden
15、 Portugal Poland Norway Italy UK Hungary Greece Spain Denmark Switzerland Belgium Luxembourg Germany France The Netherlands 35%36%32%28%41%29%26%31%18%25%35%36%27%43%34%29%25%46%38%53%52%43%35%48%44%46%37%41%40%37%49%28%36%32%34%31%32%33%32%32%34%41%26%33%36%30%26%43%35%32%28%37%36%29%28%42%27%37%30
16、%35%24%40%39%38%42%39%29%47%34%31%25%34%30%26%32%35%31%27%34%32%29%45%34%26%33%2%1%2%1%2%3%3%2%1%4%4%3%3%3%3%4%1%23%14%21%21%18%18%23%25%23%18%19%18%24%30%20%19%21%it increases my motivation it helps me understand what to achieve and how to do it it makes me feel part of a team it helps me learn and
17、 develop it improves open communication it makes me more effective in my role other reasons multiple answers were possible|Randstad Workmonitor Q1 March 2019 11 Turkey Hong Kong Romania Malaysia Japan India Chile Brazil Argentina China New Zealand Mexico Canada US Australia Czechia Austria Singapore
18、 59%24%36%52%32%61%35%45%40%40%32%35%34%34%36%28%40%31%53%41%50%67%39%54%54%53%46%65%62%52%47%53%56%38%28%59%41%42%29%44%23%47%25%27%36%46%32%28%34%34%35%30%34%37%45%34%28%49%22%48%32%34%31%41%44%38%42%41%45%25%42%44%37%42%32%43%29%36%24%31%27%48%40%24%37%41%39%27%40%49%0%0%2%0%1%0%1%1%2%0%2%1%3%2%2
19、%4%2%2%29%21%18%36%17%27%24%25%23%35%32%28%25%27%33%14%20%35%giving and receiving feedback is considered a good thing.it increases my motivation it helps me understand what to achieve and how to do it it makes me feel part of a team it helps me learn and develop it improves open communication it mak
20、es me more effective in my role other reasons multiple answers were possible|Randstad Workmonitor Q1 March 2019 12 giving and receiving feedback is considered a bad thing.Global Sweden Portugal Poland Norway Italy UK Hungary Greece Spain Denmark Switzerland Belgium Luxembourg Germany France The Neth
21、erlands 20%21%26%20%24%26%24%19%27%15%9%16%16%16%17%19%13%19%19%19%9%21%22%24%15%15%19%22%14%21%13%19%18%24%26%28%18%32%27%19%29%32%22%25%23%21%26%22%33%24%21%13%12%15%7%12%15%11%17%17%10%8%9%9%17%10%10%13%26%20%21%41%21%27%25%16%26%30%31%31%28%33%27%30%28%14%17%14%6%15%8%13%16%10%15%23%22%14%18%14%
22、12%20%it makes me feel uncomfortable it makes me feel vulnerable I dont know how to react it leads to poor communications and a negative working environment its hard for me to not take negative feedback personally other reasons multiple answers were possible|Randstad Workmonitor Q1 March 2019 13 giv
23、ing and receiving feedback is considered a bad thing.Turkey Hong Kong Romania Malaysia Japan India Chile Brazil Argentina China New Zealand Mexico Canada US Australia Czechia Austria Singapore 23%32%16%32%12%22%15%34%14%22%21%14%23%25%22%14%21%27%17%15%11%25%24%28%12%21%14%16%18%12%28%24%25%13%11%32
24、%30%34%29%33%36%36%19%24%24%29%27%22%25%22%27%36%23%29%15%24%13%24%25%20%6%10%8%34%8%10%13%9%11%9%10%19%32%18%28%30%16%26%30%17%32%19%27%30%28%26%22%28%29%22%4%4%15%6%6%9%26%12%20%6%20%24%12%15%18%15%19%9%it makes me feel uncomfortable it makes me feel vulnerable I dont know how to react it leads to
25、 poor communications and a negative working environment its hard for me to not take negative feedback personally other reasons multiple answers were possible|68%feel that a performance review is a session for their manager to give feedback.Randstad Workmonitor Q1 March 2019 14 Global Romania The Net
26、herlands Chile Canada Sweden New Zealand Australia Brazil Hong Kong UK US Turkey Singapore Malaysia India China 68%90%89%87%81%80%80%77%70%70%71%72%72%72%74%75%76%Switzerland Japan Greece Spain Austria France Germany Italy Belgium Norway Portugal Argentina Hungary Czech Republic Mexico Poland Denmar
27、k Luxembourg 70%69%68%68%67%67%65%61%45%46%54%54%54%57%59%59%60%41%|68%are able to have an open conversation with their manager during the performance review.Randstad Workmonitor Q1 March 2019 15 Global The Netherlands New Zealand Romania Sweden Switzerland UK Singapore Chile Brazil Turkey Denmark U
28、S Mexico Malaysia India China 68%89%84%80%77%76%76%75%72%72%73%73%73%74%74%74%74%Canada Luxembourg Japan Italy Austria Hungary Germany France Spain Portugal Czech Republic Norway Belgium Poland Argentina Australia Hong Kong Greece 70%70%70%67%67%66%66%65%47%51%55%55%59%60%62%62%65%42%|63%say it is e
29、ncouraged to give feedback to the manager outside the regular performance review.Randstad Workmonitor Q1 March 2019 16 Global Sweden The Netherlands UK Singapore Australia New Zealand Canada Chile Poland Hong Kong Mexico US Turkey Malaysia China India 63%88%87%80%79%75%74%73%62%63%66%67%68%70%70%72%
30、73%Romania Luxembourg Japan Hungary Germany Belgium Greece Switzerland Czech Republic Italy Spain Norway Argentina France Portugal Denmark Brazil Austria 62%60%60%60%59%57%57%54%45%47%47%47%48%49%52%52%54%40%|frequency of performance reviews.Randstad Workmonitor Q1 March 2019 17 Global Czechia US De
31、nmark Italy Austria Hungary Portugal Mexico Brazil Spain Chile Turkey Romania Argentina India Norway 6%6%6%6%7%7%7%8%8%8%9%10%10%11%13%14%15%17%53%14%16%19%13%23%15%30%24%18%20%39%27%22%29%34%14%9%15%11%16%12%15%12%16%13%21%13%16%16%14%23%16%12%4%11%9%7%8%15%5%15%15%8%15%10%9%10%10%8%32%13%39%44%24%
32、27%22%42%19%23%21%28%16%26%23%15%11%18%15%15%14%28%34%19%18%13%17%23%14%9%11%18%9%17%weekly monthly quarterly half-yearly yearly never|Randstad Workmonitor Q1 March 2019 18 Malaysia Japan Hong Kong Australia Singapore Luxembourg Belgium Switzerland France Poland New Zealand China Germany Canada Swed
33、en Greece UK The Netherlands 6%2%3%3%3%3%4%4%4%4%4%4%4%4%5%5%6%2%23%5%6%11%8%6%9%10%10%18%10%33%8%14%11%11%18%6%17%15%13%18%15%4%14%7%9%21%15%27%12%15%10%9%21%15%16%31%15%18%20%12%14%14%8%9%15%14%10%12%13%7%12%17%33%24%52%29%46%41%39%50%44%30%38%21%35%32%48%37%28%45%6%24%11%21%9%35%21%16%25%19%19%2%
34、32%23%14%32%16%15%weekly monthly quarterly half-yearly yearly never frequency of performance reviews.|mobility index.Randstad Workmonitor Q1 March 2019 19|the global mobility index remained flat compared to last quarter.question:do you think you will be doing the same or comparable work for a differ
35、ent employer within the next 6 months?do you think you will be doing different work for a different employer within the next 6 months?Randstad Workmonitor Q1 March 2019 20 808590951001051101152010Q12010Q22010Q32010Q42011Q12011Q22011Q32011Q42012Q12012Q22012Q32012Q42013Q12013Q22013Q32013Q42014Q12014Q2
36、2014Q32014Q42015Q12015Q22015Q32015Q42016Q12016Q22016Q32016Q42017Q12017Q22017Q32017Q42018Q12018Q22018Q32018Q42019Q1Global|mobility Belgium+3 and Luxembourg-5;The Netherlands no shift.question:do you think you will be doing the same or comparable work for a different employer within the next 6 months?
37、do you think you will be doing different work for a different employer within the next 6 months?Randstad Workmonitor Q1 March 2019 21 60657075808590951001052010Q12010Q22010Q32010Q42011Q12011Q22011Q32011Q42012Q12012Q22012Q32012Q42013Q12013Q22013Q32013Q42014Q12014Q22014Q32014Q42015Q12015Q22015Q32015Q4
38、2016Q12016Q22016Q32016Q42017Q12017Q22017Q32017Q42018Q12018Q22018Q32018Q42019Q1BelgiumLuxembourgThe Netherlands|mobility Mexico+1 and US-3;Canada no shift.question:do you think you will be doing the same or comparable work for a different employer within the next 6 months?do you think you will be doi
39、ng different work for a different employer within the next 6 months?Randstad Workmonitor Q1 March 2019 22 90951001051101151201251301352010Q12010Q22010Q32010Q42011Q12011Q22011Q32011Q42012Q12012Q22012Q32012Q42013Q12013Q22013Q32013Q42014Q12014Q22014Q32014Q42015Q12015Q22015Q32015Q42016Q12016Q22016Q32016
40、Q42017Q12017Q22017Q32017Q42018Q12018Q22018Q32018Q42019Q1CanadaMexicoUS|mobility Chile+6,Brazil+4 and Argentina+4.question:do you think you will be doing the same or comparable work for a different employer within the next 6 months?do you think you will be doing different work for a different employe
41、r within the next 6 months?Randstad Workmonitor Q1 March 2019 23 901001101201301401502010Q12010Q22010Q32010Q42011Q12011Q22011Q32011Q42012Q12012Q22012Q32012Q42013Q12013Q22013Q32013Q42014Q12014Q22014Q32014Q42015Q12015Q22015Q32015Q42016Q12016Q22016Q32016Q42017Q12017Q22017Q32017Q42018Q12018Q22018Q32018Q
42、42019Q1ArgentinaBrazilChile|mobility Australia-2 and New Zealand-3.question:do you think you will be doing the same or comparable work for a different employer within the next 6 months?do you think you will be doing different work for a different employer within the next 6 months?Randstad Workmonito
43、r Q1 March 2019 24 90951001051101152010Q12010Q22010Q32010Q42011Q12011Q22011Q32011Q42012Q12012Q22012Q32012Q42013Q12013Q22013Q32013Q42014Q12014Q22014Q32014Q42015Q12015Q22015Q32015Q42016Q12016Q22016Q32016Q42017Q12017Q22017Q32017Q42018Q12018Q22018Q32018Q42019Q1AustraliaNew Zealand|mobility China+7 and J
44、apan+3;Singapore-2,Hong Kong-4 and Malaysia-4;India no shift.question:do you think you will be doing the same or comparable work for a different employer within the next 6 months?do you think you will be doing different work for a different employer within the next 6 months?Randstad Workmonitor Q1 M
45、arch 2019 25 80901001101201301401501602010Q12010Q22010Q32010Q42011Q12011Q22011Q32011Q42012Q12012Q22012Q32012Q42013Q12013Q22013Q32013Q42014Q12014Q22014Q32014Q42015Q12015Q22015Q32015Q42016Q12016Q22016Q32016Q42017Q12017Q22017Q32017Q42018Q12018Q22018Q32018Q42019Q1ChinaHong KongIndiaJapanMalaysiaSingapor
46、e|mobility Denmark-3 and Norway-2;Sweden no shift.question:do you think you will be doing the same or comparable work for a different employer within the next 6 months?do you think you will be doing different work for a different employer within the next 6 months?Randstad Workmonitor Q1 March 2019 2
47、6 7075808590951001051101152010Q12010Q22010Q32010Q42011Q12011Q22011Q32011Q42012Q12012Q22012Q32012Q42013Q12013Q22013Q32013Q42014Q12014Q22014Q32014Q42015Q12015Q22015Q32015Q42016Q12016Q22016Q32016Q42017Q12017Q22017Q32017Q42018Q12018Q22018Q32018Q42019Q1DenmarkNorwaySweden|mobility Poland+8,Hungary+7 and
48、Romania+3;Czech Republic-2.question:do you think you will be doing the same or comparable work for a different employer within the next 6 months?do you think you will be doing different work for a different employer within the next 6 months?Randstad Workmonitor Q1 March 2019 27 708090100110120130201
49、0Q12010Q22010Q32010Q42011Q12011Q22011Q32011Q42012Q12012Q22012Q32012Q42013Q12013Q22013Q32013Q42014Q12014Q22014Q32014Q42015Q12015Q22015Q32015Q42016Q12016Q22016Q32016Q42017Q12017Q22017Q32017Q42018Q12018Q22018Q32018Q42019Q1Czech RepublicHungaryPolandRomania|mobility Germany+6,France+4,UK+4 and Switzerla
50、nd+1;Austria-7.question:do you think you will be doing the same or comparable work for a different employer within the next 6 months?do you think you will be doing different work for a different employer within the next 6 months?Randstad Workmonitor Q1 March 2019 28 7075808590951001051101151202010Q1