1、The Woolen Sweaters You Delivered Do Not Match the Sample We ProvidedA1The woolen sweaters you delivered do not match the sample we provided. Theyre different in design and color.s涼B1You agreed that we could make a little change in design if necessary.s涼A2Anyhow, the background color is too dark. Ou
2、r clients are very critical on quality.sB2Its impossible to have exactly the same shade of color. Well, what do you suggest?s?A3Our clients want a replacement.sB3Thats a bit too hard. After all our sweaters are very similar to the sample. Its only the different background color.sA4If you agree to give us an allowance of 5&% off the invoice value, Ill try to talk our clients into accepting the goods.s壬B4It sounds like a reasonable solution.s