1、ESSENCE OF PMBOK & PMP EXAMESSENCE OF PMBOK & PMP EXAMPMBOK及PMP考试精要(考试串讲教材)PROJECT MANAGEMENT KNOWLEDGE AREAS项目管理知识体系2PROJECT LIFE CYCLE / PROJECT MANAGEMENT PROCESS GROUPS项目生命周期及过程组10SCOPE范围管理11HUMAN RESOURCE人力资源管理12COMMUNICATIONS沟通管理15TIME时间管理17COST成本管理19RISK风险管理22QUALITY质量管理23PROCUREMENT采购管理23INT
2、EGRATION整体管理19PROFESSIONAL RESPONSIBILITIES职业道德19POSSIBLE EXAM QUESTIONS考点20PROJECT MANAGEMENT KNOWLEDGE AREAS项目管理知识体系Knowledge Areas知识体系Primary Inputs输入Tools & Techniques工具及技术Primary Outputs输出INTEGRATION整体制定项目章程 Develop Project Charter1.合同(如果适用) Contract(When applicable)2.项目工作说明书 Project statement
3、of work3.事业环境因素 Enterprise environmental factors 4.组织过程资产 Organizational process assets 1.项目选择方法 Project selection methods 2.项目管理方法论 Project management methodology 3.项目管理信息系统 Project management information system 4.专家判断 Expert judgment1.项目章程 Project charter制定项目初步范围说明书1.项目章程 Project charter2.项目工作说明书
4、Project statement of work3.事业环境因素 Enterprise environmental factors4.组织过程资产 Organizational process assets 1.项目管理方法系 Project management methodology2.项目管理信息系统 Project management information system3.专家判断 Expert judgment1.项目初步范围说明书 Preliminary project scope statement制定项目管理计划 Develop Project management Pl
5、an1.项目初步范围说明书 Preliminary project scope statement2.项目管理各过程 Project management processes3.事业环境因素 Enterprise environmental factors4.组织过程生产 Organizational process assets1.项目管理方法系 Project management methodology2.项目管理信息系统 Project management information system3.专家判断 Expert judgment1.项目管理计划 Progece managem
6、ent plan指导与管理项目执行 Direct and Manage Project Execution1.项目管理计划 Progece management plan2.批准的纠正措施 Approved corrective actions3.批准的预防措施 Approved preventive actions4.批准的变更申请 Approved change requests5.批准的缺陷补救 Approved defect repair6.确认的缺陷补救 Validated defect repair7.行政收尾程序 Administrative closure procedure1
7、.项目管理方法系 Project management methodology2.项目管理信息系统 Project management information system1.可交付成果 Deliverables2.请求的变更 Requested changes3.实施的变更请求 Implementde change requests4.实施的纠正措施 Implementde corrective actions5.实施的预防措施 Implementde preventive actions6.实施的缺陷补救 Implementde defect repair7.工作绩效信息 Work pe
8、rformance information监控项目工作 Monitor and Control Project Work1.项目管理计划 Progece management plan2. 工作绩效信息 Work performance information 3.否决的变更请求 Rejected change requests1.项目管理方法系 Project management methodology2.项目管理信息系统 Project management information system 3.实现价值技术 Eamed value technique(EVT)4.专家判断 Expe
9、rt judgment1.推荐的纠正措施 Recommended corrective action 2.推荐的预防措施 Recommended preventive action 3.预测 Forecasts4.推荐的缺陷补救 Recommended defect repair5.请求的变更 Requested changes整体变更控制 Integrated Change Control 1.项目管理计划 Progece management plan 2.请求的变更 Requested changes 3.工作绩效信息 Work performance information4.推荐的纠
10、正措施 Recommended corrective action 5.推荐的预防措施 Recommended preventive action 6.推荐的缺陷补救 Recommended defect repair 7.可交付成果 Deliverables1.项目管理方法系 Project management methodology2.项目管理信息系统 Project management information system 3.专家判断 Expert judgment1.批准的变更申请 Approved change requests2.否决的变更请求 Rejected change
11、 requests3.项目管理计划(更新) Project management plan(updates)4.项目范围说明书(更新) Project scope statement(updates)5.批准的纠正措施 Approved corrective actions6.批准的预防措施 Approved preventive actions7.批准的缺陷补救 Approved defect repair8.确认的缺陷补救 Validated defect repair9.可交付成果 Deliverables项目收尾 Close Project1.项目管理计划 Progece manage
12、ment plan2.合同文件 Contract documentation3.事业环境因素 Enterprise environmental factors 4.组织过程资产 Organizational process assets 5.工作绩效信息 Work performance information6.可交付成果 Deliverables1.项目管理方法系 Project management methodology2.项目管理信息系统 Project management information system 3.专家判断 Expert judgment1.行政收尾程序 Admi
13、nistrative closure procedure 2.合同收尾程序 Contract closure procedure 3.最终产品,服务或成果 Final product,service or result 4.组织过程资产(更新) Organizational process assets(updates)SCOPE范围范围规划1.事业环境因素 Enterprise environmental factors 2.组织过程资产 Organizational process assets3.项目章程 Project charter4.项目初步范围说明书 Preliminary pr
14、oject scope statement5.项目管理计划 Project management plan1.专家判断 Expert judgment 2.样板,表格与标准 Templates,forms,standards1.项目范围管理计划 Project scope management plan 范围定义1.组织过程资产 Organizational process assets2.项目章程 Project charter3.项目初步范围说明书 Preliminary project scope statement4.项目范围管理计划 Project scope management
15、plan5.批准的变更申请 Approved change requests1.产品分析 Product analysis2.其他方案识别 Alternatives identification3.专家判断 Expert judgment4.利害关系者分析 Stakeholder analysis1.项目范围说明书Project scope statement2.请求的变更 Requested changes3.项目范围管理计划 Project scope management plan制作工作分解结构 Create WBS1.组织过程资产 Organizational process ass
16、ets 2.项目范围说明书 Project scope statement3.项目范围管理计划 Project scope management plan4.批准的变更申请 Approved change requests1.工作分解结构模板 Work breakdown structure templates 2.分解 Decomposition1.项目范围说明书(更新) Project scope statement(updates)_2.工作分解结构 Work breakdown structure3.工作分解结构词汇表 WBS dictionary4.范围基准 Scope baseli
17、ne5.项目范围管理计划(更新) Project scope management plan(updates)6.请求的变更 Requested changes Scope Verification范围核实1.项目范围说明书Project scope statement2.工作分解结构词汇表 WBS dictionary3.项目范围管理计划 Project scope management plan4.可交付成果 Deliverables1.检查 Inspection1.验收的可交付成果 Accepted deliverables 2.请求的变更 Requested changes3. 推荐的
18、纠正措施 Recommended corrective actions范围控制 Scope Control1.项目范围说明书Project scope statement2.工作分解结构 Work breakdown structure3.工作分解结构词汇表 WBS dictionary4.项目范围管理计划 Project scope management plan5.绩效报告 Performance reports6.批准的变更申请 Approved change requests7.工作绩效信息 Work performance information1.变更控制系统 Change con
19、trol system 2.偏差分析 Variance analysis 3.补充规划 Replanning 4.配置管理系统 Configuration management system1.项目范围说明书(更新) Project scope statement(updates)2.工作分解结构(更新) Work breakdown structure(updates)3.工作分解结构词汇表(更新) WBS dictionary(updates)4.范围基准(更新) Scope baseline(updates)5.请求的变更 Requested changes6.推荐的纠正措施 Recom
20、mended corrective action7.组织过程资产(更新) Organizational process assets(updates)8.项目管理计划(更新) Project management plan(updates)TIME进度活动定义 Activity Definition1.事业环境因素 Enterprise environmental factors2.组织过程资产 Organizational process assets3.项目范围说明书 Project scope statement4.工作分解结构 Work breakdown structure5.工作分
21、解结构词汇表 WBS clictionary6.项目管理计划 Progece management plan1.分解 Decomposition2.样板 Templates3.滚动式规划 Rolling wave planning4.专家判断 Expert judgment5.规划组成部分 Planning componet1.活动清单Activity list2.活动属性 Activity attributes3.里程碑清单 Milestone list4.请求的变更 Requested changes活动排序 Activity Sequencing 1.项目范围说明书 Project sc
22、ope statament 2.活动清单 Activity list 3.活动属性 Activity attributes 4.里程碑清单 Milestons list 5.批准的变更请求 Approved change requesta1.紧前关系绘图法(PDM) Precedence Diagramming Method(PDM) 2.箭线绘图法(ADM) Arrow Diagramming Method(ADM) 3.进度网络样板 Schedule network tempiates 4.确定依赖关系 Dependency determination 5.利用时间提前量与滞后量 Appl
23、ying leads and lags1.项目进度网络图 Project schedule network diagrams 2.活动清单(更新) Activity list (updates) 3.活动属性(更新) Activity attributes(updates) 4.请求的变更 Requesaed changes活动资源估算Activity Resource Estimating1.事业环境因素Enterprise environmental factors2.组织过程资产 Organizational process assets3.活动清单Activity list4.活动属性
24、Activity attributes5.资源可利用情况 Resouce availability6.项目管理计划Project management l1.专家判断 Expert judgment2.多方案分析 Alternatives analysis3.出版的估算数据 Published estimating data4.项目管理软件 Project management sortware5.自上而下的估算 Bottom estimating1.活动资源要求 Activity resource requirements2.活动属性(更新) Activity attributes(upda
25、tes)3.资源分解结构 Resource breakdown structure4.资源日历(更新)Resource calendars5.请求的变更 Requested changes活动持续时间估算Activity Duration Estimating1.事业环境因素Enterprise environmental factors 2.组织过程资产Organizational process assets 3.项目范围说明书 Project scops statement 4.活动清单 Activity list 5.活动属性 Activity attributes 6.活动资源要求
26、Activity resource requirements 7.资源日历 Resource calendars 8.项目管理计划 Project management plan 风险登记册 Risk register 活动费用估算 Activity cost estimates1.专家判断 Expert judgment2.类比估算 Analogous estimating3.参数估算 Parametric estimating4.三点估算 Three-point estimates5.后备分析 Reserve analysis1.活动持续时间估算 Activity duration est
27、imates2.活动属性 Activity attributes(updates)制定进度表Schedule Development1.组织过程资产 Organizational process assets 2.项目范围说明书Project scope statement 3.活动清单 Activity list 4.活动属性 Activity attributes 5.项目进度网络图 Project schedule network diagrams 6.活动资源要求 Activity resource requirements 7.资源日历 Resource calendars 8.活动
28、持续时间估算 Activity duration estimates 9.项目管理计划 Project management plan 风险登记册 Risk register 1.进度网络分析 Schedule network analysisi2.关键路线法 Critical path method3.进度压缩 Schsdule compression4.假设情景分析What-if scenario analysis5.资源平衡 Resource leveling6.关键链法 Critical chain method7.项目管理软件 Project management software8
29、.应用日历 Applying calendars9.调整时间提前滞后量 Adjusting leads and lags10.进度模型 Schedule model 1.项目进度表 Project schedule 2.进度模型数据 Schedule model data 3.进度基准 Schedule baseline 4.资源要求 Resource requirements(updates) 5.活动属性(更新) Activity attributes(updates) 6.项目日历(更新)Project calendar 7.请求的变更 Requesaed changes 8.项目管理计
30、划(更新) Project management plan(updates) 进度管理计划(更新) Schedule management plan(updates)进度控制 Schedule Control1.进度管理计划 schedule management plan 2.进度基准 Schedule baseline 3.绩效报告 Performance reports 4.批准的变更要求 Approved change requests 1.进度报告 Progress reporting 2.进度变更控制系统 Schedule change control system 3.绩效衡量
31、Performance measurement 4.项目管理软件 Project management software 5.偏差分析 Variance analysisi 6.进度比较横道图 Schedule comparison bar chars1. 进度模型数据(更新) Schedule model data(updates)2. 进度基准(更新) Schedule baseline(updates)3. 绩效衡量 Performance measurements4. 请求的变更 Requesaed changes5.推荐的纠正措施Recommended corrective acti
32、on6.组织过程资产(更新) Organizational process assets(updates)7.活动清单(更新) Activity list(updates)8.活动属性(更新) Activity attributes(updates)9.项目管理计划(更新) Project management plan(updates)COST费用费用估算Cost Estimating1.事业环境因素 Enterprise environmental factors 2.组织过程资产 Organizational process assets3.项目范围说明书Project scope st
33、atement4. 工作分解结构 Work breakdown structure5.工作分解结构词汇表 WBS dictionary6.项目管理计划 Progece management plan 进度管理计划 Schedule management plan人员配备管理计划Staffing management plan风险登记册 Risk registor1.类比估算 Analogous estimating2.确定资源费率 Determine resource cost rates3.自上而下估算 Bottom-up estimating4.参数估算 Parametric estima
34、ting5.项目管理软件 Project management software6.供货商投标分析 Vendor bid analysis7.准备金分析 Reserve analysis8.质量成本 Cost of quality1.活动费用估算 Activity cost estimates 2.活动费用估算支持细节 Activity cost estimate supporting detall 3.请求的变更 Requested changes4.费用管理计划(更新) Cost management plan(updates)费用预算 Cost Budgeting1.项目范围说明书Pro
35、ject scope statement 2.工作分解结构 Work breakdown structure 3.工作分解结构词汇表 WBS dictionary 4.活动费用估算 Activity cost estimates 5.活动费用估算支持细节 Activity cost estimate supporting detall 6.项目进度 Project schedule 7.资源日历 Resource calendars 8.合同 Contract 9.费用管理计划 Cost management plan 1.费用汇总 Cost aggregation 2.储备基金分析 Rese
36、rve analysis 3.参数估算 Parametric esrimating 4.资金限制平衡 Funding limit reconciliation1.费用基准 Cost baseline2.项目资金要求 Project funding requirements3.项目管理计划(更新) Project management plan(updates)4.请求的变更 Requested changes费用控制Cost Control1.费用基准 Cost baseline 2.项目资金要求 Project funding requirements 3.绩效报告 Performance
37、reports4.工作绩效信息 Work performance information5.批准的变更申请 Approved change requests6.项目管理计划 Project management plan1.费用变更控制系统 Cost change control system 2.绩效衡量分析 Performance measurements analysis 3.预测 Forecasting 4.项目绩效审核 Project performance reviews 5.项目管理软件 Project management software6.偏差管理 Variance man
38、agement1.费用估算(更新) Cost estimates(update)2.费用基准(更新) Cost baseline(update) 3.绩效衡量 Performance measurements4.预测完工 5.请求的变更 Requested changes6.推荐的纠正措施 Recommended corrective action7.组织过程资产(更新) Organizational process assets(updates)8.项目管理计划(更新) Project management plan(updates)RISK风险风险管理规划 Risk Management
39、Planning1.事业环境因素 Enterprise environmental factors 2.组织过程资产 Organizational process assets3.项目范围说明书 Project scope statement4.项目管理计划 Progece management plan1.规则会议和分析 Planning meeting and analysis1.风险管理计划 Risk Management Plan风险识别Risk Identification1.事业环境因素 Enterprise environmental factors 2.组织过程生产 Organ
40、izational process assets3.项目范围说明书 Project scope statement4. 风险管理计划 Risk Management Plan5. 项目管理计划 Project management plan 1.文件审查 Documentation reviews 2.信息搜索技术 Information gathering techniques 3.核对表分析 Checklist analysis 4.假设分析 Assumptions analysis 5.图解技术 Diagiamming techniques1.风险登记册 Risk registerQua
41、litative Risk Analysisi风险定性分析1.组织过程生产 Organizational process assets2.项目范围说明书 Project scope statement3. 风险管理计划 Risk Management Plan4. 风险登记册 Risk register1.风险概率与影响评估 Risk probability and impact assessment 2.概率和影响矩阵 Probablity and impact matrix 3.风险数据质量评估 Risk data quality assessment 4.风险分类 Risk catego
42、rization 5.风险紧迫性评估 Risk urgency assessment1.风险登记册(更新) Risk register(updates)定量风险分析 Quantitative Risk Analysis1.组织过程生产 Organizational process assets2.项目范围说明书 Project scope statement3. 风险管理计划 Risk Management Plan4. 风险登记册 Risk register5. 项目管理计划 Project management plan 项目进度管理计划 Project schedule manageme
43、nt plan 项目费用管理计划 Project cost management plan1.数据收集和表示技术 Data gathering and representation techniques2.定量风险分析和模型技术 Quantitative risk analysis and modeling techniques1.风险登记册(更新) Risk register(updates)风险应对规划 Risk Response Planning1.风险管理计划 Risk Management Plan2.风险登记册 Risk register1.消极风险或威胁的应对策略 Strateg
44、ies for negative risk or threats 2.积极风险或机会的应对策略 Strategies for positive risk or opportunities 3.威胁或机会的应对策略 Strategies for both threats and opprtunities 4.应急应对策略 Contingent response strategy1.风险登记册(更新) Risk register(updates)2.项目管理计划(更新) Project management plan(updates) 3.与风险有关的合同协议 Risk-related contr
45、actual agreements风险监控 Risk Monitoring and Control1.风险管理计划 Risk Management Plan2.风险登记册 Risk register3.批准的变更申请 Approved change requests4.工作绩效信息 Work performance information5.绩效报告 Performance reports1.风险再评估 Risk reassessment 2.风险审计 Risk audits 3.变差和趋势分析 Variance and trend analysis 4.技术绩效分析 Technical pe
46、rformance measurement 5.储备金分析Reserve analysis 6.状态审查会 Status meetings1.风险登记册(更新) Risk register(updates)2.请求的变更 Requested changes3.推荐的纠正措施 Recommended corrective action4.推荐的预防措施 Recommended preventive action5.组织过程资产(更新) Organizational process assets(updates)6.项目管理计划(更新) Project management plan(updates)QUALITY质量质量规划 Quality Planni