1、Designation:F268808(Reapproved 2014)Standard Guide forSystem-Based,Customer-Centered Quality Plan forManufacturers1This standard is issued under the fixed designation F2688;the number immediately following the designation indicates the year oforiginal adoption or,in the case of revision,the year of
2、last revision.A number in parentheses indicates the year of last reapproval.Asuperscript epsilon()indicates an editorial change since the last revision or reapproval.1.Scope1.1 This guide establishes recommended system-based pro-cedures to assist fastener manufacturers and alteration distribu-tors i
3、n the development of process controls which are intendedto produce quality products in a cost effective manner.Theserecommended system-based procedures allow an organizationto continually improve operational effectiveness.2.Referenced Documents2.1 ASTM Standards:2F1469 Guide for Conducting a Repeata
4、bility and Reproduc-ibility Study on Test Equipment for Nondestructive Test-ingF1470 Practice for Fastener Sampling for Specified Me-chanical Properties and Performance InspectionF1503 Practice for Machine/Process Capability Study Pro-cedureF1789 Terminology for F16 Mechanical FastenersF2282 Specifi
5、cation for QualityAssurance Requirements forCarbon and Alloy Steel Wire,Rods,and Bars for Me-chanical Fasteners2.2 ASTM Manual:Manual 22 Total Quality Management-Guiding Principlesfor Application22.3 IFI Standard:IFI-139 Quality Assurance Requirements for Fastener Test-ing Laboratories2.4 ASME Stand
6、ards:B18.18.1 Inspection and Quality Assurance for GeneralPurpose Fasteners3B18.18.2 Inspection and Quality Assurance for High-Volume Machine Assembly Fasteners32.5 NIST Program:Malcolm Baldrige Criteria for Excellence(www.nist.gov)2.6 ISO Standard:ISO 16426 FastenersQuality Assurance System4NOTE1Th
7、ere is no direct relationship of this standard to an ISOcounterpart.However,several elements of this guide may be found in ISO16426.3.Terminology3.1 Terms shall be defined in accordance with TerminologyF1789.4.Significance and Use4.1 A need exists for a Quality Systems Guide that may bedeployed by s
8、mall to larger manufacturers that give directionon development of process-based systems that drive qualityand continuous improvement.This guide does not require thirdparty regulation,thus making it attractive to those manufactur-ers who are not required to have such certification.5.Managements Role5
9、.1 Executive management shall be responsible for commit-ment to a company-wide quality policy.The Quality Policyshall be published,maintained,understood and implementedby all company operation groups.5.2 Quality ManualThe management commitment shallbe fully supported by a quality manual which shall
10、be underperiodic review.5.3 Personnel TrainingManagement shall assume respon-sibility for providing appropriate training for all companypersonnel.Appropriate training shall include,but not be limitedto,job skills,process knowledge,quality training,environmen-tal issues,and safety skills for all orga
11、nizational processstreams.1This guide is under the jurisdiction of ASTM Committee F16 on Fasteners andis the direct responsibility of Subcommittee F16.93 on QualityAssurance Provisionsfor Fasteners.Current edition approved April 1,2014.Published April 2014.Originallyapproved in 2008.Last previous ed
12、ition approved in 2008 as F268808.DOI:10.1520/F2688-08R14.2For referenced ASTM standards,visit the ASTM website,www.astm.org,orcontact ASTM Customer Service at serviceastm.org.For Annual Book of ASTMStandards volume information,refer to the standards Document Summary page onthe ASTM website.3Availab
13、le from American Society of Mechanical Engineers(ASME),ASMEInternational Headquarters,Three Park Ave.,New York,NY 10016-5990,http:/www.asme.org.4Available from American National Standards Institute(ANSI),25 W.43rd St.,4th Floor,New York,NY 10036,http:/www.ansi.org.Copyright ASTM International,100 Ba
14、rr Harbor Drive,PO Box C700,West Conshohocken,PA 19428-2959.United States1 6.Inquiries and Quotation6.1 Review of Drawings and SpecificationsAll drawingsand specifications that are applicable to a given inquiry shall bereviewed prior to issuance of a quotation.This review shallinclude engineering,ma
15、nufacturing,production materials,processes,quality assurance,cost accounting and outsidesourcing as applicable to ensure that all of the customersrequirements can be met.6.2 Ongoing ReviewThe activity specified in 6.1 shall besubject to a periodic internal audit/review which will evaluateits ability
16、 to respond to the purchaser in a timely and accuratemanner.Frequency of the internal audit/review shall be deter-mined on past audit/reviews,but shall be conducted at leastonce a year.The results of the review shall be reported to andreviewed by management.7.Engineering7.1 Specification RequirementsFor products defined byrecognized standards,there shall be evidence that the appli-cable specifications for material,configuration,processing,finishing,inspection testing and packaging,were based upo
