1、Information technology IT asset management Overview and vocabularyTechnologies de linformation Gestion de biens de logiciel Vue densemble et vocabulaireINTERNATIONAL STANDARDISO/IEC19770-5Reference numberISO/IEC 19770-5:2015(E)Second edition2015-08-01 ISO/IEC 2015 ii ISO/IEC 2015 All rights reserved
2、COPYRIGHT PROTECTED DOCUMENT ISO/IEC 2015,Published in SwitzerlandAll rights reserved.Unless otherwise specified,no part of this publication may be reproduced or utilized otherwise in any form or by any means,electronic or mechanical,including photocopying,or posting on the internet or an intranet,w
3、ithout prior written permission.Permission can be requested from either ISO at the address below or ISOs member body in the country of the requester.ISO copyright officeCh.de Blandonnet 8 CP 401CH-1214 Vernier,Geneva,SwitzerlandTel.+41 22 749 01 11Fax+41 22 749 09 47copyrightiso.orgwww.iso.orgISO/IE
4、C 19770-5:2015(E)ISO/IEC 19770-5:2015(E)Foreword.ivIntroduction.v1 Scope.12 Normative references.13Termsanddefinitions.14 IT asset management(ITAM)and software asset management(SAM).84.1 Introduction.84.2 The need to manage software assets.94.2.1 General.94.2.2 Direct benefits.94.2.3 Cost control.10
5、4.2.4 Risk management and mitigation.104.3 Foundation principles.114.4 Relationships to principles defined in other standards.114.4.1 Introduction.114.4.2 Relationship to ISO 9001 principles.114.4.3 Relationship to ISO/IEC 20000 principles.114.4.4 Relationship to ISO/IEC 27000 principles.114.4.5 Rel
6、ationship to ISO 55000 principles.124.5 Principles of process definitions.124.6 Evaluation of process definition conformance.124.7 Principles of information structures.134.8 Evaluation of information structure definition conformance.134.9 Critical success factors.135 ITAM family of standards.145.1 G
7、eneral information.145.2 Standards specifying processes.145.2.1 ISO/IEC 19770-1:2006.145.2.2 ISO/IEC 19770-1:2012.155.2.3 ISO/IEC 19770-1:201x.155.3 Technical reports providing guidance for process standards.155.3.1 ISO/IEC 19770-8:201x.155.3.2 ISO/IEC 19770-11:201x.155.4 Standards specifying inform
8、ation structures.165.4.1 ISO/IEC 19770-2:2009.165.4.2 ISO/IEC 19770-2:201x.165.4.3 ISO/IEC 19770-3:201x.165.4.4 ISO/IEC 19770-4:201x.175.4.5 ISO/IEC 19770-6:201x.175.5 Technical reports providing guidance for information structure standards.175.5.1 ISO/IEC 19770-7:201x.175.5.2 ISO/IEC 19770-22:201x.
9、175.6 Overview standards.185.6.1 ISO/IEC 19770-5:2013.185.6.2 ISO/IEC 19770-5:2015(this standard).18Bibliography.19 ISO/IEC 2015 All rights reserved iiiContents Page ISO/IEC 19770-5:2015(E)ForewordISO(the International Organization for Standardization)and IEC(the International Electrotechnical Commi
10、ssion)form the specialized system for worldwide standardization.National bodies that are members of ISO or IEC participate in the development of International Standards through technical committees established by the respective organization to deal with particular fields of technical activity.ISO an
11、d IEC technical committees collaborate in fields of mutual interest.Other international organizations,governmental and non-governmental,in liaison with ISO and IEC,also take part in the work.In the field of information technology,ISO and IEC have established a joint technical committee,ISO/IEC JTC 1
12、.The procedures used to develop this document and those intended for its further maintenance are described in the ISO/IEC Directives,Part 1.In particular the different approval criteria needed for the different types of document should be noted.This document was drafted in accordance with the editor
13、ial rules of the ISO/IEC Directives,Part 2(see www.iso.org/directives).Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights.ISO and IEC shall not be held responsible for identifying any or all such patent rights.Details of any patent ri
14、ghts identified during the development of the document will be in the Introduction and/or on the ISO list of patent declarations received(see www.iso.org/patents).Any trade name used in this document is information given for the convenience of users and does not constitute an endorsement.For an expl
15、anation on the meaning of ISO specific terms and expressions related to conformity assessment,as well as information about ISOs adherence to the WTO principles in the Technical Barriers to Trade(TBT)see the following URL:Foreword-Supplementary informationThe committee responsible for this document i
16、s ISO/IEC JTC 1,Information technology,Subcommittee SC 7,Software and systems engineering.This second edition cancels and replaces the first edition(ISO/IEC 19770-5:2013),which has been technically revised.ISO/IEC 19770 consists of the following parts,under the general title Information technology Software asset management:Part 1:Processes and tiered assessment of conformance Part 2:Software identification tag Part 3:Software entitlement schema Part 5:Overview and vocabularyThe following parts a
