1、?1?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?2009?2009?-?-?75?45?150?75?45?150?1?6?6?1?6?1?A?B?C?D?B?P3?2?2?2?A?B?C?D?A?P3940?3?ERP?3?3?A?B?C?D?C?P2526?2?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173 4?CRM?4?CRM?4?A?CRM?B?CRM?C?CRM?D?CRM?A?P29?CRM?CRM?CRM?CRM?CRM?CRM?CRM?CRM?5?5?5?A?CRM?B?OA?C?ERP?D
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3、B?13?GB/T 16680-1996?13?13?A?B?C?D?A?14?_?14?14?A?B?C?D?B?P81?15?UML?15?15?A?UML?B?UML?C?UML?D?UML?A?5?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?P9697?UML?UML?UML?UML?UML?UML?UML?16?UML?16?16?A?B?C?D?B?P98?UML?UML?UML?1718?17?18?17?A?B?C?D?18?A?B?C?D?17?C?18?B?P9296?19?19?19?A?B?C?D?B?P134?6?QQ?QQ
4、?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?20?DNS?20?20?A?IP?B?C?D?MAC?A?IP?IP?lP?21?21?21?A?GB/T 50311-2000 B?TIA/EIA 568 D C?TIA/EIA 568 A D?TIA/EIA 570?C?P131?TIA/EIA 568A?22?Intemet?22?22?A?IP?B?PPP?lP?C?LAN?D?1?IP?A?Intemet?Internet?IP?23?23?23?A?DAS B?NAS C?SAN D?SCSI?A?P128?DAS?NAS?SAN?DAS?NAS?SA
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6、C?P113?WebService?SOAP?Web?WSDL?Web?UDDI?XML?30?NET?30?30?A?B?C?D?ADO?NET?B?P115?31?31?31?A?B?C?D?D?P152?32?32?32?A?B?C?D?D?9?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?P184?33?33?33?A?B?C?D?C?34?10?5?34?34?A?B?C?D?C?P198?35?35?35?A?B?C?D?D?P259260?36?36?10?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?9154461
7、73?C?P254?37?38?A?10?20?6?3?37?38?37?A?10?B?11?C?12?D?13?38?A?2?1?B?2?2?C?2?3?D?2?4?BC?P261?+4?/6=?6+104+20?/6=66/6=11?/6=?20-6?/6=2?3?39?39?39?A?B?C?D?D?P330?40?40?40?A?B?C?D?B?P327328?41?41?41?A?B?11?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173 C?D?X?Y?B?P335?42?WBS?42?42?A?WBS?B?WBS?C?WBS?D?WBS?B?
8、P235?WBS?WBS?WBS?WBS?43?43?43?A?B?C?D?A?P242?44?44?44?A?B?C?D?C?P279?12?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?45?_?45?45?A?B?C?D?C?P276?46?25?28?46?46?A?B?C?D?A?P292?47?47?47?A?B?C?D?D?P462?SWOT?48?48?48?A?B?C?D?B?P468?13?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?49?49?49?A?B?SWOT?C?D?A?P470
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10、446173?57?57?57?A?B?C?D?A?P207?58?58?58?A?B?C?D?B?P213?59?59?59?A?B?C?D?D?P256?60?16?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?60?60?A?B?C?D?D?P220?“?61?61?61?A?B?C?D?A?P387?“?62?10?20%?3?7?8?9?_?62?62?A?24 B?8 C?4?8 D?1?6?D?P400?7+8+9?20%=1?63?_?63?63?A?B?C?D?C?P243?64?64?64?A?WBS?B?C?D?B?17?QQ?Q
11、Q?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?P222?65?_?65?65?A?B?C?D?D?P 160?66?66?66?A?B?C?D?D?P422?67?67?67?A?B?C?D?B?P300?68?68?68?A?B?C?D?D?P308310?18?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?69?69?69?A?B?C?D?A?P303?70?70?70?A?B?C?D?A?P317?71?Risk management allows the project manager and the proj
12、ect team not to?71?71?A?eliminate most risks during the planning phase ofthe project B?identify project risks C?identify impacts ofvarious risks D?plan suitable responses?A?71?B?C?D?72?The project life-cycle can be described as?72?72?A?project concept,project planning,project execution,and project c
13、lose-out B?projectplanning,work authorization,and project reporting C?project planning,project control,project definition,WBS development,and project termination D?project concept,project execution,and project reporting?19?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?A?72?A?B?C?WBS?D?73?73?is a metho
14、d used in Critical Path Methodology for constructing a project schedule network diagram that uses boxes or rectangles,referred to as nodes,to represent activities and connects them with arrows that show the logical relationships that exist between them?72?A?PERT B?AOA C?WBS D?PDM?D?73?A?PERT B?AOA C
15、?WBS D?PDM?74?Schedule development can require the review and revision of duration estimates and resource estimates to create an approved?74?that can serve as a baseline to track progress?74?A?scope statement B?Activitylist C?projectcharter D?Projectschedule?D?74?A?B?C?D?75?The Development of Projec
16、t Management Plan Process includes the actions necessary to define,prepare,integrate,and coordinate all constituent plans into a?75?75?A?Project Scope Statement B?Project Management Plan C?Forecasts D?ProjectCharter?B?75?B?C?D?20?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?15?45?150?15?45?150?A?2009
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18、15?-?23?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?1.5?1.5?10?A?1?20?8?8?1?8?8?CV?SV?CPI?SPI?2?7?PV=?2000+5000+10 000+75 000+65 000+20 000?=177 000?AC=?2100+4500+12 000+86 000+60 000+15 000?=179 600?EV=?2000100%+5000100%+10 000100%+75 00090%+65 00070%+20 00035%?1515?-?24?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?=137 000?CV=EV-AC=?137 000-179 6000?=-42 600?SV=EV-PV=?137 000-177 000?=-40 000?CPI=EV/AC=?137 000/179 600?=0.76?SPI=EV/PV=?137 000/177 000?=0.77?A?A?SQA?1?4?A?2?6?3?5?1515?-?25?QQ?QQ?YY?QQ?QQ?YY?QQ?915446173?QQ?915446173?