1、Suppose We Take Back Two of the Worst OnesA1Our manufacturers were really distressed to learn that matter which had caused you so much inconvenience. They asked me to convey to you their sincere apologies and promise to replace these rollers by new ones.s鷳B1Thank you very much for your efforts. How
2、soon can we expect to have the replacements delivered?s?A2They will be shipped by the end of November. I hope this will meet your wishes.sB2Good. Now, how about the faulty rollers?s?A3Our manufacturers want to have them returned for examination so that they can take measures to prevent similar matte
3、rs in the future.s飬B3Im glad to hear they take the quality of their products so seriously. Now, if there is anything we can help returning the rollers, please dont hesitate to let us know.sA4There is no point in returning all the defective rollers just for the sake of checking up. Suppose we take back two of the worst ones and leave the others at your disposal.sB4Well, there might be a chance that our workers may find some ways to put them back in good shape.sA5In that case, we shall charge you for the cost of the material.sB5Fair enough.s
