1、20182018年年总总经经理理绩绩效效客客户户层层面面考考核核表表层层面面编编号号指指标标名名称称指指标标性性质质计计量量单单位位客户层面1成品油市场份额考核指标%2销售方式1：零售份额关注指标%3销售方式2：批发份额关注指标%4销售品种1：汽油份额关注指标%5销售品种2：柴油份额关注指标%6IC卡客户数量增长率考核指标%7IC卡客户交易额增长率考核指标%8批发客户交易额增长率考核指标%9大客户数量考核指标个10大客户获利率考核指标%11客户满意率考核指标%12客户投诉次数考核指标次极极性性权权重重目目标标值值实实际际值值完完成成度度（%）正20%15.71%15.77%100.38%正0%
2、17.93%18.10%100.98%正0%11.83%11.68%98.77%正0%15.62%15.23%97.50%正0%15.74%15.97%101.45%正10%10.21%8.61%84.32%正10%13.79%9.98%72.38%正10%8.59%7.46%86.81%正10%706592.86%正10%10.80%10.50%97.22%正20%95.00%92.00%96.84%负10%300.00342.0086.00%20182018年年总总经经理理绩绩效效客客户户层层面面考考核核表表单单项项得得分分加加权权得得分分100.0086.00100.0090.0090.00100.0080.0060.0080.0090.0090.0090.0080.00188.5185103.370194.2227995.28346106.331687.1313868.0615989.12859235.0286101.2852104.0384734.96
